Categories of Support
Financial Goal Setting: Working one on one with your STEP social worker certified in financial counseling, you will identify your immediate financial goals and an achievable, measurable plan to achieve them. Sometimes, all you need is a plan. Let us help you develop one.
Budgeting: Though rarely a class favorite, the budget is so helpful in achieving your goals. STEP social workers certified in financial counseling help you prepare an individualized, paycheck-by-paycheck budget that works within your lifestyle to help you address your personal financial goals.
Auto Payments and Insurance: Assistance is provided to cover past due auto payments for a family's primary vehicle, or to recover a repossessed vehicle.
Auto Repair: STEP partners with auto repair facilities throughout Southern California to provide mechanical repairs for primary family vehicles. All services must be approved by STEP before work starts on the vehicle.
Critical Baby Items: STEP provides families with essential baby items such as cribs, car seats, diapers, gently used clothing. Assistance is provided as retail gift cards and/or from in-kind donations received from the community.
Emergency Food: STEP awards retail gift cards for the purchase of groceries, in denominations based on family size, to sustain families during times of temporary hardship.
Emergency Travel: STEP provides limited travel assistance for bereavement or extensive medical appointments.
Major Appliances: Families may qualify for no more than two unused essential home items including refrigerators, stoves, washers/dryers, and microwaves.
Rent and Mortgage: STEP provides assistance with past due rent and mortgage payments of the primary residence for families with a solid sustainability plan.
Utility Payments: When there is a threat of disconnection STEP covers the costs of past due utility expenses for a family’s primary place of residence.
Diaper Distribution: One sleeve is distributed to qualifying San Diego County families each month through our partnership with the San Diego Food Bank.
Emergency Financial Assistance applicants must meet three primary prerequisites:
Applicant must be active duty military or a recently, honorably, discharged (within 18 months) veteran in the pay grades of E1- E6.
The applicant must reside in one of the eight supported counties (San Diego, Orange, Los Angeles, Ventura, San Bernardino, Riverside, Kern and Imperial).
Must be in a verifiable financial crisis – as defined by documented imminent loss of a basic need.