Donor Privacy Policy​

Support The Enlisted Project (STEP) will not sell, trade, or share a donor's personal information with anyone, and will not send donor mailings on behalf of other organizations without the donor's specific permission.

Donors may request to cease any and all communication from Support

The Enlisted Project (STEP), and any such request shall be granted immediately.

Website Privacy Policy

Support the Enlisted Project (STEP) understands that protecting the integrity and privacy of personal information gathered from our members and visitors to our website is of the utmost importance.

This privacy policy is meant to provide transparency of our practices regarding the collection and dissemination of personal information that can be linked to a specific individual (i.e. name, address, phone number, email address) through the use of the website.

This privacy policy will be updated periodically to reflect best practices and compliancy to government regulation.

We encourage users to review this policy on a routine basis.

By submitting your personal information to us, you are agreeing that STEP may use the information in accordance with this privacy policy.

Personal Information:

We do not use this website to collect any personally identifiable information about you other than what you provide voluntarily. We may use such voluntarily provided information to improve our understanding of your interests, to improve our services or to contact you for future support either by email or postal mail. We may collect demographic information from other sources to help us learn more about member characteristics and needs. In order to utilize certain features of our website or receive information from STEP, you may choose to provide personal information. If you do submit information to us, we will use that information for the purposes for which it was submitted. We may also use your information in other ways, such as to contact you about other STEP activities and/or fundraising campaigns or as otherwise disclosed to you at the point of collection. We may also use your name, postal delivery information and phone number to contact you offline. If you do not wish us to contact you offline, receive such mailings, please contact us. STEP may use third-party vendors to provide services on this website and in offline business operations. The information that you submit on this site may be provided to those vendors on a confidential basis so that those vendors can provide services (such as maintaining our database, sending email messages, facilitating fundraising activities or processing credit card transactions) on our behalf. Other than as described in this privacy policy, or as may be necessary to protect the rights, property and safety of our organization or others, or as may be necessary to comply with applicable law, STEP will not give or sell the personal information you provide online.


California Privacy Rights:

If you are a resident of California, you are entitled to request the following information, which we will provide you free of charge: 1. A list of the types of personal information which we disclose to third-parties for direct marketing purposes in the preceding year; and 2. The names and addresses of all third parties that receive personal information in these categories from us in the preceding calendar year and examples of the products or services marketed by these businesses.


Financial Information:

If you choose to make an online donation to STEP, you will have to provide your credit card billing information. This information is collected and transferred over the Internet using Secure Socket Layer (SSL) encryption technology to a secure server. If you are making a donation, the credit card information that you provide at the time of donation is used only to process your donation and will not be used by us for any other purposes.


Use of Email Address:

When you donate to STEP you will be asked to supply your email address and other personal information. The information gathered from subscribers to STEP (including email address) is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers. We do not sell, share or rent email addresses.

From time-to-time, we may send out email messages that might include information about like-minded organizations and companies, but we do not provide them with access to any personal information that you have provided. STEP will only use your email address to send information about STEP (such as news and events, special programs and fundraising campaigns).

STEP complies with the CAN-SPAM Act. All email messages contain a link to unsubscribe from STEP email. You may subscribe or unsubscribe to STEP email at any time. Unsubscribe from STEP email online using "Unsubscribe" link when e-mail is delivered, or send postal mail to:

Attention: Donor Services/Unsubscribe
P.O. Box 26747
San Diego, CA 92196


Submitting Messages and Stories to the STEP:

Through submitting a message of support, stories or other submissions through the STEP website, you grant the STEP the right to edit your messages, stories and submissions in any manner, and to use and license others to use the same, or any portions, reproductions, derivations or versions thereof in any and all media, now known or hereafter invented (including, without limitation, radio, television, home video/DVD, merchandising, online internet and mobile services), in any manner, an unlimited number of times, in perpetuity, throughout the world, with or without charge or cost to end users or other third parties. User also grants STEP the right to use and license others to use messages, stories and submissions for promotion, publicity and/or marketing of STEP or in any other manner as determined by STEP in its sole discretion.


Data Collection and Storage:

This website collects information such as the visitor’s domain name, site traffic patterns and server usage statistics. This information is used to improve the performance and content of our Web pages and to personalize content and layout of our pages for individual visitors. We do not collect your email address unless you choose to communicate with us via email or you volunteer your email address on a form on this site.


Use of "Cookies":

The STEP website may use "cookies" and similar means to collect aggregate statistical information. Aggregate information does not identify any individual person. We may use or disclose aggregate information for any purpose. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies are uniquely assigned to you, and are designed to be read only by a Web server in the domain that issued the cookie to you. Cookies are also used to recognize visitor preferences, temporarily store session information and past activity at our site in order to provide better service and easier access when individuals return to our site. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites you visit. We use third-party advertising companies to create and distribute advertising on our behalf. These companies may also employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information these third parties collect via cookies and action tags is anonymous, unless there is a premium award associated with the donation or STEP is otherwise required to confirm donation activity to the referring 3rd party.

Disabling Cookies:

To remove cookies from your computer, visit your Internet browser's "Help" section for information on how to delete cookies. In addition, there are many websites that provide browser- and operating system-specific information on how to delete cookies. When thinking about whether you want to delete cookies, you should be aware that some sites require cookies to function properly. After you delete cookies, you may have to re-register with some sites or you may notice difficulty in browsing some sites.



This website has security measures in place to protect the loss, misuse, and alteration of the information under our control. The security measures used on this site include, but are not limited to, industry-standard Secure Socket Layer (SSL) technology, firewalls and internal policies to maintain the security of stored data. While we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.



STEP makes no warranties or representations of any kind concerning the accuracy, suitability, or safety of the information contained on this website or any linked site for any purpose. All information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for a particular purpose, title or non-infringement. STEP makes no warranties or representations of any kind that the services provided by this website or any linked site will be uninterrupted, error-free, or that the site or the server that hosts the site are free from viruses or other forms of harmful computer code. In no event shall STEP, its employees, agents or any other person who has been involved in the creation, production or delivery of this website, be liable for any direct, incidental or consequential damages resulting from the use of this site or any linked site.


External Links:

Links to other Websites do not imply an endorsement of the materials disseminated at those websites, nor does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Links to other websites are provided by STEP as a convenience to its users. STEP is not responsible for the materials contained at any website linked to this site. If you visit the web sites of any of our partners, please consult their privacy policy. Our privacy policies apply only to your use of the STEP site. We do not disclose personally identifiable information to those operating linked sites and we are not responsible for their privacy practices.


Contact STEP:

If you have any questions about this privacy policy, the practices of this website or your dealings with this website, contact the STEP by:
Email: info@stepsocal.org
Telephone: (866) 424-5210
Postal Mail: STEP
P.O. Box 26747
San Diego, CA 92196



Support The Enlisted Project (STEP) promotes ethical conduct, transparency, and compliance with the law. Should any person have a suspicion about illegal or unethical conduct in connection with the finances or other aspects of STEP operations, that person should inform the President. If the illegal wrongdoing concerns the CEO, the Chairman of the Board of Directors of STEP shall be notified instead.

Should the CEO, another officer, or employee or volunteer of STEP receive information regarding illegal or unethical conduct in connection with the finances or other aspects of STEP operations, those officers, employees or volunteers shall inform the entire Board of Directors. The Board of Directors shall investigate all credible allegations, while at all times respecting the privacy and reputation of the individuals involved.

There will be no punishment or other retaliation for the reporting of conduct pursuant to this policy. If the person providing the information requests anonymity, this request will be respected to the extent that doing so does not impede any ongoing investigation.


This policy is applicable to the documents of Support The Enlisted Project (STEP). This information is intended as a guideline for retention of records and does not include a comprehensive list of all types of records that STEP may have in its possession. In addition, some individual records within a given category will have more significance than others depending on the circumstances, and may warrant retention beyond normal periods of time. Questions regarding this policy should be directed to STEP's legal counsel.

The Sarbanes-Oxley Act makes it a crime to alter, cover up, falsify, or destroy any document or prevent its use in any official proceeding. Employees who have notice of litigation, or of the possibility of litigation, cannot alter, cover up, falsify, or destroy any document or prevent its use in an official proceeding. Failure on the part of the employee to follow this policy can result in possible civil and criminal sanctions against STEP and its employees, and possible disciplinary action against the individuals responsible. In the event of a governmental audit, investigation, or pending litigation, record disposal under this policy must be suspended immediately until STEP's attorneys have provided further direction.

These policies are effective as of Tuesday, February 10, 2015.